Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Does the shipping cost include a handling fee?
A: Yes. Currently, the handling fee is $2.50 for all orders to cover costs for shipping supplies and labor.

Q: What kinds of security measures have been taken for the USHPA eStore?
A: The USHPA has taken the following measures to protect your information:

• We're using eBay ProStores, which is compliant with the PCI/CISP program.
• We do not store your Credit Card number in the store's database. Contact information can be removed from the database at any time by requesting the Office to do it.
• We use your Card Verification Number in transactions to prevent card theft.
• We maintain information in accordance with the USHPA Privacy Policy.

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