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Store Home : Store Policies : About Us : Checkout : Shopping Cart Store Policies Orders for packaged products placed by 5:00 p.m. Eastern Standard Time, Monday through Friday, are usually shipped the same day. Refund Policy - We want our customers to be completely satisfied, and we will refund your purchase if for some reason our product does not meet your expectations. We encourage you to download any available demo versions of our products prior to purchase to be sure they meet your needs. If you are unhappy with our products for any reason please contact us to discuss your situation at customerservice@tanageraudioworks.com, or call us at 973-895-1874. If you purchased one of our software products through a retail outlet or reseller, please contact the seller to determine their return policy. Purchase Orders - Contact us at sales@tanageraudioworks.com if you require the use if a PO to purchase our products. Educational Institutions ? Tanager AudioWorks is interested in supporting music and songwriting education programs in schools. Discounts on quantity purchases are available - please contact sales@tanageraudioworks.com to discuss your situation and requirements.
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