Store Policies

Leitz Music will ship Fender, Fender Custom Shop, Jackson, Gretsch, Guild and EVH products within the USA only.

Leitz Music offers the following Returns Policy:

We believe you will be 100 percent happy with your product. However, if for some reason you are unsatisfied with your item we will accept your item as a return within 30 days. The buyer is required to pay the return shipping and a 10 percent re-stocking fee to cover our initial costs. The item must also be in its original new condition with all original packing and materials. We accept defective items for return within 30 days of the original purchase for a full refund or an exchange of the same item. If you have any questions or concerns about your order please contact us by email at or by phone. Our goal is to leave every customer more than satisfied and ready to shop again at Leitz Music.

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