Frequently Asked Questions

FAQ

Q: Having problem viewing the currency? What is the currency in use?
A: Click on "View" (on your left upper corner) then choose "Encoding" then click "Western European (ISO)". The currency in use is Great Britain Pound.

Q: What is PayPal? What if i want to made payment by credit card?
A: PayPal is a safe gateway to accept or made payment by credit card.

Q: How can i apply Laconic Privilege Card?
A: Any purhcase of GBP 50 will entitle Free Laconic Privilege Card application (please allow one month processing time)

Q: What are the benefit of becoming Laconic Privilege Card?
A: Laconic Privilege member will entitle 10% discount, more info pls refer to "Service".

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order. Shipping cost is FREE within Malaysia.

Q: Does the pendant comes with the chain?
A: Yes, all pendant comes with stainless steel chain.
p/s the chain may different from the photo taken.

Q: Where can i view more product photo?
A: You can log on Laconic official blog at: http://www.e-laconic.com

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