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Frequently Asked Questions
FAQ Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q:What if I need an order shipped to a country other then the USA or Canada and my shipping cost is not displayed
A:Go ahaed and create your shopping basket and then Email us us to request the shipping cost.
SIZING GUIDE for your dogs needs
 | The list below is meant to be a guide many items will vary by style and manufacturer each listing should include more detailed info on the size of that item including girth and length, but this should give you a good place to start looking for the size you need. Often times especially with small breeds the girth will be on the thin side and a compromise has to be made between length and girth. Many sellers recommend going with the length but we have found in most cases the girth is more important and some length can be sacrificed to keep the item fitting your dogs torso better with most items (except for 4 legged items such as PJ's where length can not be short) We have included a link to a metric convertor to aide our global friends http://www.worldwidemetric.com/metcal.htm |
Garment measuring for proper size Please be certain of your measurements for sizes measure your pet with a cloth tape measure (if you don't have a cloth tape measure you can use a piece of string and a yard stick) 1. measure for length from the back of the head at the base of the neck, where the shoulder blades meet to the spot just before the tail starts and this will give you the corresponding size for length (Topline). For example if your measurement is 12” the typical garment will be a size 12. But many times leaner breed’s or a plump pet will require a different size so you also will need a girth measurement. 2.For girth measure from behind the front legs all the way around the widest part of the chest, so that we can get the proper fit for you. A dachshund for example is not going to fit by length and usually will wear the next size down. Compare your measurement to the one’s provided in the listing or the size data chart link above and if you need further assistance please Email us here with any Questions 3.For neck measurements the same thing applies all the way around Measurements by length |  |
typical measurements 8"-13” xx-small to small - Toy poodle
- Teacup poodle
- Brussels griffon
- Chihuahua
- Chinese crested
- Yorkshire terrier
- English toy spaniel
Typical measurements 12"-16” Medium - Dandie dinmont terrier
- Basenji
- Fox terrier
- French bulldog
- Italian greyhound
- Jack russel terrier
- Japanese chin
- Maltese
- Miniature pinscher
- Papillon
- Pekingese
- Pug
- Silky terrier
- American water spaniel
- Australian terrier
- Beagle
- Bichon frise
- Boston terrier
- Cairn terrier
- Cavalier king charles spaniel
- Dachshund miniature
- Norwich terrier
- Poodle miniature
- Shih Tzu
| Typical measurements 14"-20” Medium to large - Cardigan welsh
- Corgi
- Dachshund
- Lakeland terrier
- Lhasa apso
- Manchester terrier
- Miniature schnauzer
- Scottish terrier
- Sealyham terrier
- Welsh terrier
- West highland white terrier
Typical measurement 18"-24” Large to x-large | typical measurements 22"-30" x-large to xx Large - Airedale terrier
- American bulldog
- Bull mastiff
- Dalmatian
- Doberman pinscher
- English setter
- Golden retriever
- Irish setter
- Labrador retriever pointer
- Rhodesian ridgeback
- Rottweiler
- Saluki
- Vizsla
- Welsh springer spaniel
typical measurements 28"-32" xx-large - Afgahan hound
- Akita
- Alaskan malamute
- Great dane
- Mastiff
- Weimaraner
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 | Seat belt sizes Girth size is all the way around the chest behind front legs. X-Small fits 7"-14"girths under 15 Ibs
Small fits 14"-24" girths 15 to 30 Ibs
Medium fits 20"-28" girths 30-65 Ibs Large fits 28"-36"girths 65-95 Ibs X-Large fits 32"-44"girths more then 95 Ibs Found in the Car travel & safety store section |
Leather Nylon BOOT SIZES MEASURING YOUR LITTLE BUDDIES FEET While your dog is standing measure from the front edge of the small pads to the back edge of the large pad (do not include the nails) we recommend placing the dog on a piece of paper and marking the paper at the front and back of the foot. then measure between the marks. | xxx-small | 1/2" to 1-1/2" | | xx-small | 1-5/8" to 2-1/4" | | x-small | | | small | 2-7/8" to 3-1/4" | | medium | 3-5/8" to 3-3/4" | | Large | 3-7/8" to 4-1/4" | | x-large | 4-3/8" to 4-3/4" | | xx-large | | | |  Found in Rain gear & dogs boots
| Diaper sizing Black Nylon types waist measurements (around the tummy) x small size 0 = 6.3 to 9" small size 1 = 9.5 to 12" medium size 2 =12.5 to 15" medium-large size 3=15.75 to 19.5" large size 4 = 19.75 to 23.25" x large 5 =23.5 to 27.5" | MUZZLE SIZES 
Also cats muzzles in 3 sizes small to 6 lbs. medium 6-12 lbs. large over 12 lbs 12 piece muzzle sets contain all the above sizes or can be purchased as cat only or dog only sets DOGGLES SIZING CHART 
Cloth style Diaper Garments sizing
Recomended for heavy flows and incontinence waist measurements (around the tummy) xx-small upto 4 Ibs 6 to 12" waist x-small 4 to 8 Ibs 10 to 13" waist small 8 to 15 Ibs 13 to 19" waist medium 15 to 35 Ibs 18 to 25" waist Large 35 to 55 Ibs 20 to 27" waist x-large 55 to 90 Ibs 25 to 34" waist |
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