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Store Policies

Refund, Returns and Cancellation Policies: We are confidant that you will be satisfied with the quality of your purchase. If not, returns will be accepted for all merchandise (EXCEPT:Fresh Flowers -see below) in original condition and packaging up to 14 days from original ship date. Shipping charges will not be refunded. Refund will be given in same manner received. (ie. paid with credit card refund to card, paid by Paypal refund to Paypal)

 

 

Fresh flowers are shipped by a carrier of our choice and Require A Signature. It is not our responsibility if you miss the delivery and the flowers arrive damaged because of excessive travel time. If you are not satisfied with your flowers complaints must be received within 12 hours of receipt. All products must remain in original packaging and with original contents to be considered for refund. We make every effort to provide the exact flower you order. If in the rare event that high demand, crop failures or poor weather conditions prevent the availability of an exact flower, we may substitute other similar flower varieties. Blooming Envy, LLC, prides itself on quality customer service. If any problems should arrive with your order they will be handled quickly and to the best of our abilities.

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